Returns and Exchanges

  • Description

Aiming for Zero Returns

St. Joseph's makes every effort to list product sizes. Pictures are of the actual items for sale. A copy of your order is emailed to you to review for correct sizes, quantities and colors. It is the responsibility of the customer to ensure that the order information is correct. Don't be shy to get out a ruler and measure! Item dimensions are on every listing.

If you are still unsure EMAIL US! We are always glad to answer product inquiries!

We DO accept returns but Insured Postage costs usually exceed the value of the items being returned and we do not give refunds on items that don't reach us so PLEASE check that your order is correct to avoid this situation. Uninsured items are sent at the purchaser's own risk. We do not re-emburse postage on returned items and a 15% re-stocking fee will be applied to all returned items.

We do not do exchanges, only returns with a refund or credit within 45 days of the date of your purchase.

Globecharge has a 45 day limit on transaction alterations so if you wish to return something we can only apply credits to credit cards for 45 days from the date of the purchase.

We will gladly replace items with manufacturer's defects, although we do try to inspect everything before it is packed.